Why Buy From Roc Industrial?We are a Family-Owned, ISO 9001:2015 Certified Business. When you buy from Roc Industrial, you aren't just buying a part; you are partnering with a family-owned business dedicated to keeping American industry running. We combine the personal care of a small business with the rigorous quality standards of an ISO-certified facility.Core Discount: Receive a 15% refund on your purchase by shipping us your old, non-working item! Message us for details after your purchase.Rigorously Tested: Every item is cleaned, inspected, and tested before it leaves our Rochester, NY facility.Outstanding Service: We treat every customer like a partner. Your downtime is our emergency.Need a Repair Instead?Roc Industrial provides comprehensive repair services for a wide variety of control systems, panel controllers, HMIs, Industrial PCs, drives, and power supplies.Expertise: With years of experience, we are known for reliable parts and exceptional service.Warranty: All repairs are backed by our industry-leading 2-Year Warranty.Shipping & HandlingFAST & FREE Shipping We know that in the industrial world, time is money.Cost: FREE Standard Shipping on all orders within the continental USA.Speed: Orders placed before 4:00 PM EST typically ship the Same Day.Packaging: We use anti-static packaging and heavy-duty boxes to ensure your item arrives safely.Need it faster? Next-Day Air and Expedited options are available at checkout.Warranty, Returns & Terms60-Day Worry-Free Warranty We want you to buy with absolute confidence.Coverage: This item is backed by our 60-Day Warranty through eBay.Terms: Items with the warranty sticker removed cannot be returned. Please ensure the sticker remains intact.Our Promise: If you have an issue, please contact us before opening a return. We can often troubleshoot the issue with you or send a replacement immediately.DisclaimerWe are an independent distributor of new, used, and refurbished products. We are not affiliated with any manufacturers listed on our eBay store. All products include our 60-day warranty, not the original manufacturer's warranty.Contact UsQuestions? Need technical support? Message us directly through eBay. We respond quickly during business hours (Mon-Fri, 9 AM - 5 PM EST).Roc Industrial LLC : Your Trusted Partner for Industrial Repairs and Genuine Parts.