Prontobet customer service aims to become transparent on running times, withdrawal limitations and compliance inspections

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Getting verification, withdrawals and coverage inquiries the support class requests for KYC records and you may shows you timeframes

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Skills thresholds and you can restrictions assists end denied desires and you will unanticipated charges whenever cashing aside

For delicate items such as thought fraud or account availableness because of the a 3rd party always utilize email address or the specialized contact page and proceed with the user directions so you’re able to safer your account and you can follow refunds otherwise grievances. When you are asked to provide notarised documents to have refunds otherwise disagreement escalation, follow guidelines on time because the inability to provide necessary thing within put timeframes can also be decelerate or cancel your demand. Addititionally there is a documented detachment percentage to have cashing out you to will get implement – professionals can get a charge off 4 per cent to your distributions up so you’re able to the precise endurance because said on the banking words.

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